Support

Need Support?

We’ve got you covered.

Nothing is more important to us than making sure you have the customer service that you need and deserve. First, we listen, making sure we understand all of your needs, challenges and objectives.  Then we work side-by-side with your team, making sure we provide seamless support and comprehensive services at every level on every project. There is a reason so many companies and organizations turn to us for their IT needs. We not only provide them with proactive IT integration and managed solutions, but we serve as their strategic partner working together to help their team and organization succeed.

And that’s how we will treat you, making sure you’re not only surviving, but thriving, focusing on exceptional IT support in every step of the process.

Remote Agent Installation

Note: This will give us remote control abilities of any machine on which it is installed!

The links to the right will download a zip file. When your download completes:

Windows: Open the ZIP file and double click the EXE inside. 
MacOS: Open the ZIP file and double click the install.pkg file

If you need detailed instructions, please contact us and we will be happy to walk you through the installation of the agent.

Google Chrome:
When you click the link it will download the file. Once complete, you may see that it was blocked. If so, click the arrow next to “Discard” (number 1) and then click “Keep” (number 2). Then click the file to open it and run the NFC_AGENT.EXE installer.

Firefox:
When you click the link, it will ask if you want to save or open the file. Make sure “Open With” (Number 1) is selected, you can leave the default option in the dropdown. Then click “OK” (number 2). When the file opens, run the NFC_AGENT.EXE installer.

Visit the NFC Support Portal to create or view tickets, access your SpamControl Panel, pay an invoice, or begin a remote session.

Visit the SpamControl Panel to manage your white- or blacklists, view your quarantine, release messages and more.

Visit the Intermedia portal to manage your phone system or check messages.

Need help now? Support Available: 24x7x365! We’re here for youany day, any time. Call us at 317-219-3002 to setup a remote support session.

Pay An Invoice

Please enter the invoice number and the amount, which you are going to pay. You will then be directed to PayPal’s secure website to complete the process in a secure environment.
Thank you!

Amount: USD

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Don't let technology problems generate unpredictable costs for your business. The fully trained team at NFC can take care of all of your IT needs, allowing you to concentrate on your business goals. Get peace of mind now.